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    Which Sales Skills Do You Need To Improve? (click here)

    Posted by Roland :: Leave a comment at the end of this post.
    June 20th, 2009

    If you’re in sales and you’re not making all the money you should be, then this post is for you.

    If you are in sales, and you sell anything including motorcycles, RV’s, small trucks, big trucks, cars, or boats and you hired me today to help you take your game to the next level, which of the following skills would you say you need improvement on?

    Basics, First impressions, Greeting, Building rapport, Interviewing, Presenting, Demonstrating, Front-seat closing, Controlling the process, Getting minor commitments, Selling used, Selling new, Getting the Now commitment, Selling on payment, Getting off price on new, Attacking price on used, Objections, Clarifying, Rephrasing, Closing on objections, Handling buying objections, Up-selling, Asking for the order, Cross selling, Controlling the negotiation, Selling for MSRP, Setting up the negotiation, Tracking, Follow-up by phone, Goal setting, Achieving goals, Closing, Internet leads, Incoming calls, Setting appointments, Follow-up by mail, Follow-up by email, Prospecting by mail, Delivery techniques, Referrals, Service customers, Leasing, Time management, Prospecting in person, Customer Service Index, Management turnover, Business office turnover, Payment questions, Building added value, Personal development, Handling the down-time, Handling the huddle, Service walk, Acquiring customer loyalty, Evidence manuals, Using twitter, Using social networks,  . . . Did I miss anything?  Oh, yeah–Getting things done, Using a personal brochure, Creating a personal contract, Using the personal contract.

    Put these skills on a piece of paper and rate yourself on a scale of 1-10.  For each skill that you need improvement with, write a sentence or two describing why you believe that is the case.  Then for each skill you are not at the 10 level, ask yourself the following questions.

    If I raised my ___________________ skill by 1 or 2 levels, I could sell __________ more units per month.

    If I raised my ____________________________ skill by 1 or 2 levels, I could truly increase my monthly income by $ ______________.

    Can you afford not to get better?  How much money are you leaving on the table each month because of a personal failure to get better?  What will you do to get better at each skill set?  Put the results in an email and send it to me.  I will keep it confidential and I will personally respond.  Send it to: roland@rolandsalestraining.com

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    "Roland's strong leadership abilities created an incredibly positive and open work experience for a sales staff that flourished achieving outstanding levels of success." - Neil Englund, Sales and Business Manager, Burnaby, B.C.
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